Return & Refund Policy
Return & Refund Policy
Thank you for shopping with aeropress. Your satisfaction is very important to us.
1. Return Eligibility
We accept returns within 30 calendar days from the date of delivery.
To be eligible for a return:
- The item must be unused, unworn, and in its original packaging.
- A valid proof of purchase is required.
2. Non-Returnable Items
The following items cannot be returned:
- Clearance or final sale products
- Gift cards
- Customized or personalized items
3. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5-7 business days back to your original payment method.
4. Damaged or Incorrect Items
If you receive an item that is defective, damaged, or incorrect, please contact us within 7 days of delivery at favorbalaamhd734@gmail.com and provide photos of the item for verification.
5. Return Shipping
Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or incorrect.
Shipping fees are calculated and displayed at checkout.
6. Order Cancellation
Orders can be canceled within 12 hours of purchase. Please contact our customer service promptly for cancellation requests.
Additional Information
Processing time for returns is 1-2 business days upon receipt.
Shipping time for deliveries is typically between 5-10 business days.
If you have any questions about returns, refunds, or cancellations, please contact us at favorbalaamhd734@gmail.com.